Term of Reference: Administrative Services Officer
The incumbent shall provide support to the Council of European Professional Informatics Societies (CEPIS) and ECDL Foundation, the certifying authority of the leading international computer skills certification programme – ECDL / ICDL.
They shall be responsible for the various elements of the job description listed below. The duties outlined are not exhaustive and the incumbent will be expected to undertake additional duties as reasonably directed.
The working language is English, however the incumbent must be able to communicate very well in French. A basic level of German or Dutch is an advantage.
Event organisation for member meeting and conferences.
Manage all event logistics
Oversee participant registration, and produce frequent reports
Maintain accurate records of attendees
Draft and send invitations, confirmations and reminders for attendees
Undertake actions to promote the events as directed
Liaise with suppliers, contacts, contractors, venues as required
Providing support to member groups on variation topics, including taking minutes, convening meetings, liaison with members, drafting agendas
Produce/assist with the production of event related material, draft copy for the website and publications, stories for internal publications and other materials as requested
Produce an internal policy monitoring report on a regular basis
Produce regular and ad hoc reports on topics of interest related to these topics
Support and coordinate working groups in areas related to information technology, professional and end-user skills, legal and security issues in IT, Green ICT and gender equity i
Monitor and conduct research on EU policy developments in fields relating to ICT (e.g. ICT Professionalism, ICT in education, Green ICT, data protection, ehealth, Digital literacy and e-skills) n ICT
Undertake advocacy activities as directed by the Secretary General
Administration and Operations Support
Ensuring Projects are administered on time
Monitoring in house CRM systems and ordering systems
Provide support with website content maintenance (CMS)
Act as first point of contact for member queries
Respond to customer queries
Manage and maintain various services offered to members (online tools e.g.)
A minimum of 4 years’ experience in a similar role
Native written and spoken English and a good writing style are essential
Strong command of French
Experience organising European events
High level of motivation to work independently in fast paced, demanding environment
Excellent knowledge of standard office applications
Be very organised and detail-oriented
Thrive in a small team and work well independently
Have a highly proactive and disciplined work ethic, with good motivation
Applicants are asked to submit by email:
- A cover letter of 1 page, indicating current salary and salary expectations
- A CV in English
The above can be sent to the attention of Ms. Fanning, to email@example.com with the subject line ‘Application: Administrative Services Officer’ until 28th November.
Only candidates with a native level of English and the skills listed above will be considered. The position is granted with a competitive salary. Selected candidates will be contacted for interview and may be asked to complete a short assignment – we regret that we cannot contact all applicants.
The successful candidate will be expected to start as soon as possible.
The Council of European Professional Informatics Societies (CEPIS) is a non-profit organisation seeking to improve and promote a high standard among informatics professionals in recognition of the impact that Informatics has on employment, business and society. CEPIS represents 35 Member Societies in 33 countries across greater Europe.
For more information www.cepis.org
For more information about ECDL Foundation please see www.ecdl.org