STÁŽ: Membership Administrative Intern

Kategória:
Stáž
Miesto:
Brusel
Deadline:
18.03.2016
REF: EWEA/2016/03
As soon as possible (internship for 6 months)
EWEA, the European Wind Energy Association is the voice of the wind industry – actively promoting wind power on behalf of member organisations in Europe and worldwide. Our resources are focused on policy activities, lobbying and supporting our members. www.ewea.orgEWEA is seeking a Membership Intern to support its membership team.

Main Responsibilities:

Account management and administrative support:

Carry out administrative duties to support the membership team:

–    Perform database updates (processing of new memberships, withdrawals, company information, contact people, etc.) in CRM (customer relationship manager) software.
–    Create queries for automate reports and other database extractions from CRM
–    Create templates in different software environments (MS, web-based, etc.) for internal reports
–    Contribute to the processing and optimisation of invoicing activities in collaboration with the Finance department

Customer relation:

Contact with members:

–    Create templates for communication channels with members (email, web-based)
–    Contributing to the optimisation of customer relationship tools (email inbox, web pages, linkedin) and contribute to the automation of response to enquiries.
–    Support EWEA members in the creation of log-in credentials to access the members’ area.

Business development:

Involvement in sales and marketing activities:

–    Support the team in the preparation of its participation at events according to the strategy and priorities in place.
–    Participate in business development projects and campaigns
–    Participate in membership-related projects

Required Qualifications:

Education:

Bachelor Degree, preferably in information systems, computer science or business administration with good level of IT literacy

Experience:

We are looking for candidates interested in a 1st working experience after graduation.

Personal skills:

–    Excellent communication skills
–    Able to deliver under highly time-constrained situations
–    Discretion
–    Proactive, creative and flexible
–    Well-organised and meticulous
–    Customer-oriented
–    Eager to work in a multicultural environment
–    Computer literate: EXCEL, Word, Outlook

Languages:

Outstanding written and spoken English is a must.

All other languages are an asset

Offer:

–    Paid internship
–    Challenging, international and enthusiastic environment
–    An opportunity to learn more about the wind energy sector while gaining a first working experience in a dynamic organisation.

To apply, please send your CV and a cover letter by 18th March 2016 jobs@ewea.org with reference code: EWEA/2016/03

Note: only short-listed candidates will be contacted 3 weeks post-deadline

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